Job Application FAQs

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Online Application Resources:
Online Application Guide
Create an Account

1) Do you still accept paper applications?
a. Yes. Online applications are preferred however paper applications are available in the HR Office and a link is online for the print application form.

2) Can I apply to all City jobs using online applications?
a. We accept online applications for all jobs listed on our City Jobs page (current recruitments only); online applications are preferred, paper applications accepted. Jobs listed on individual department pages may require a paper application form.

3) Will you accept attachments?
a. Yes, resumes, certificates, letters of recommendation etc. can be attached as pdf files to your application. Scan DMV driving record reports separately. It is recommended to scan to a pdf; some other common file types are accepted.

4) I don’t have a scanner. Can I still submit additional materials?
a. Yes, send them by mail or bring them in to the HR Office by 5 p.m. on the deadline date. Postmarks will not be accepted. If there is no deadline date - as in "first 50 applications accepted" - the additional materials must arrive in the HR Office before the recruitment closes.

5) What about conviction information?
a. The City of Santa Cruz no longer requires conviction information at time of application, per State regulation AB 218 except for positions in public safety.

6) What kind of notification can I expect? 
    a. For regular (non-temporary) positions, you will be notified by email. All candidates will receive notification about their status once applications have been screened.
    b. For temporary positions, you may only be notified if you are selected for an interview.

7) I'm having technical difficulties.
    a. Try a different browser. Read through the application guide. If you are still having problems, contact tech support (877) 204-4442 or (310) 469-0515 if it is a weekday and before 6:00 p.m. PST.  The last solution is to email copies of your online application and all attachments directly to the HR Department before the deadline date and time.