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COVID-19 UPDATE | The City is coordinating closely with our public health officials at the Santa Cruz County Health Department to prevent the further spread COVID-19. In an effort to protect you and our community, changes and measures have been adopted in daily operations and activities. For further details please click here for the City’s Response to COVID-19

COVID-19 Safety

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Parks & Recreation Response to COVID-19

The situation is evolving and new cases are discovered daily which can heighten concerns. As part of our best practices, we are monitoring directions from the Center for Disease Control (CDC) and the California Department of Public Health as well as local guidance from Santa Cruz County Health Services Agency

Given the Santa Cruz County Public Health Order to Shelter in Place and CDC recent recommendation to cancel all events over 50 people for the next eight weeks, all City of Santa Cruz Parks and Recreation classes, programs, events will be cancelled through May 8, 2020. 

These cancellations and closures are being made out of deep concern for the health and safety of the community and consistent with guidance from public health officials. The recommendations advise individuals to limit outings, avoid large gatherings, telecommute if possible, stay home if they are sick, and avoid people who are sick.

The Parks & Recreation Administrative Office at 323 Church St will be closed to the public until further notice. Limited service will be offered via phone 831-420-5270 and email parksandrec@cityofsantacruz.com. Online updates will continue to be available on our website.

The following includes more details on affected areas:

Facilities
Classes, Activities, Reservations & Events

Looking Forward

We recognize that the timing of this decision has inconvenienced many of you. However, this decision was made out of deep concern for the community. We will continue to monitor any new developments and will be responsive to the guidance and directives of the Santa Cruz County Public Health Agency and the CDC as they share new information.

We urge you to stay up to date by checking our website for any cancellations or concerns regarding our parks. For general information on COVID-19 please call 211, or text coronavirus to 211211, or visit www.santacruzhealth.org/coronavirus for updates and links to state and federal guidance.

Ways to Keep Yourself and Your Family Healthy From the Coronavirus:

  • Wash hands often with soap and water for at least 20 seconds.
  • Avoid touching eyes, mouth or nose with unwashed hands.
  • Avoid close contact with people who are sick. The World Health Organization suggests maintaining at least 3 feet of space between yourself and an ill person, or someone who is coughing and sneezing.
  • Cover your mouth and nose with a tissue or the crook of your arm when sneezing or coughing (also known as the vampire cough). Dispose of tissue after use.
  • Stay home and away from others if you or your family members are feeling ill.

As always, thank you for support and understanding. Please take care of yourself and stay healthy.

Updated: 4/02/2020, 4:31 pm


Frequently Asked Questions

General

Why has Santa Cruz Parks & Recreation closed facilities until further notice?

Closures are being made out of deep concern for the health and safety of the community and are based on the Santa Cruz County Public Health Order to Shelter in Place and in alignment with the City of Santa Cruz decision extend reduced service to the public indefinitely.

For general information on COVID-19 please call 211, or text covid19 to 211211, or visit www.santacruzhealth.org/coronavirus for updates and links to state and federal guidance.

Why has Santa Cruz Parks & Recreation canceled all classes, programming and events through May 8, 2020?

Cancellations through May 8 are being made out of deep concern for the health and safety of the community and are based on recent CDC recommendations to cancel all events over 50 people for the next eight weeks.

Are Parks & Recreation facilities programmed by other community groups still open?

Parks & Recreation has advised our community partner organizations to follow Santa Cruz County Public Health guidelines. Check with these organizations individually about ongoing programs and upcoming events.

 

Credits and Refunds

I paid to attend an event or class that has now been canceled. Can I get a credit or refund?

For class refunds, please contact our Front Desk (parksandrec@cityofsantacruz.com or 831-420-5270) to discuss the issuance of a credit or refund. Please note, staff is providing phone and email service at the following reduced schedule: 9:00am-12:00pm and 1:00pm-4:00pm.

For Civic Auditorium ticket refunds, please contact the Box Office at tickets@santacruztickets.com or 831-420-5260. Phone messages and email are being checked periodically. Patrons are encouraged to donate the cost of their ticket to the organization. 

I paid for an event permit or paid to reserve a park facility that falls within the closure period. Can I get a refund?

Please contact our Front Desk (parksandrec@cityofsantacruz.com or 831-420-5270) to discuss the issuance of a credit or refund. Please note, staff is providing phone and email service at the following reduced schedule: 9:00am-12:00pm and 1:00pm-4:00pm.

 

Parks & Open Spaces

Are parks closed as well?

Outdoor parks and open spaces will remain open during the closure. We strongly advise parks users to heed Santa Cruz County Health guidance on limiting the spread of COVID-19 while in these spaces.

Will parks and recreation public restrooms remain open?

Yes. Public restrooms in our outdoor parks will remain open during the closure period. Staff and public safety is of paramount importance. Public restrooms in Parks will be serviced on a regular basis consistent with the latest guidance on safe cleaning for COVID-19.

Will parks continue to be maintained?

Yes. Park staff will continue with regular operational maintenance and upkeep of our parks system during the closure.

Can I use outdoor park amenities like fields, playgrounds and picnic areas during the closure?

During the closure, there will be no reservations of these amenities. We strongly advise the community and parks users follow Santa Cruz County Public Health recommendations on mass gatherings (over 50 people) and social distancing while in our outdoor park areas.

Given reduced staffing levels, staff are unable to clean or sanitize shared park amenities. To help safeguard our community, please observe CDC guidance on stopping the spread of germs while in our parks and while using shared park amenities.

 

Services

Will Santa Cruz Parks & Recreation allow any essential programs and services, particularly for vulnerable populations, during the closure period?

Parks and Recreation staff are working closely with our community partners to modify programming of essential services, such as meals for vulnerable populations, to better align with Santa Cruz County Public Health recommendations.

How do I report Park issues during the closure?

Please contact our Front Desk (parksandrec@cityofsantacruz.com or 831-420-5270) to report any issues during the closure period. Or use the online Community Request for Service Portal.

I would like to make a reservation for a date that is outside the closure period? Can I still do that?

We will accept reservations and event permit applications for any time after May 8th. Please note that these reservations will still be subject to cancellation as our staff continue to closely monitor with Santa Cruz County Public Health the COVID-19 situation.

When will facilities, classes, programs reopen?

Presently, facilities will reopen after April 10 and classes, programming and events will resume after May 8th. However, we will do so in close consultation with Santa Cruz County Public Health and City of Santa Cruz leadership, using the best information available at that time.

Updated 3/18/2020, 4:10 pm