Santa Cruz Municipal Utilities (SCMU) provides customer service for water, sewer, refuse and recycling services to the residents and businesses of the City of Santa Cruz, and services for water only to the unincorporated surrounding areas. Utility Service Representatives are available to answer your questions and provide assistance with your services.
PAY BILL... NEW! Online Bill Pay featuring QuickPay, a one-time payment option, is here!
NOTE: due to the PG&E public safety power shut off, SCMU services, such as account activation/disconnection or bill pay, may be delayed until power is restored. We appreciate your patience and understanding as we attempt to provide normal service during the outage.
SCMU - 212 Locust Street, Suite D - Santa Cruz, CA 95060 - (831) 420-5220
HOURS OF OPERATION:
Lobby hours: Monday - Friday, 8 am - 12 pm | 1 pm - 4 pm
Phone/online business hours: Monday - Friday, 9 am - 12 pm | 1 pm - 5 pm
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