After many years of planning, the Library converted to a new Integrated Library System (ILS) in October. The ILS—the engine that runs the Library—manages patron accounts; material holds and transfers; and the ordering, receiving, cataloging and processing of all library materials.
The current system, which is 25 years old and no longer supported by the original vendor, is limited in terms of services and features offered. After thoughtful deliberation of next-generation systems, the Library decided on Evergreen, which is used in a multitude of other libraries, large and small. Evergreen is open source software which makes it much more customizable to our patrons’ needs and adaptable to technological advances. Many of the changes in the transition to Evergreen will be behind-the-scenes, but they will enhance service to the public.
Here are just a few of the benefits that you will see from Evergreen (with additional features to follow):
• Create your own user name and password and change your email address.
• Pay your fines online.
• Manage your old requests, including choosing the pick-up branch, suspending requests if you will be out of town and then reinstating them when you are available, selecting multiple formats for the request and seeing how many requests there are before you place yours.
• Manage your own personal reading “wish list” and keep a record of what you have checked out.
• Limit searching to available items at a specific branch or search the entire Library system.
Library Director Teresa Landers described the new system as “patron-friendly, representing best practices in the Library industry.” She added that Santa Cruz Library patrons “may take a few moments to orient themselves with the new system. However, I am certain that our patrons will learn it quickly and enjoy the new features.”