Customers are required to submit an application form to open a service account, in accordance with the City Municipal Code. This can be done by e-mail, mail, fax or in person. The applicant agrees to comply with the City’s Rules and Regulations.
A non-refundable application fee of $20.00 is charged to the first bill. Deposits are required only if there has been a previous history of default on an account. Deposits amounts are $75.00 for single-family residential customer inside the City and $45.00 for the unincorporated areas receiving water service only. Commercial or multi-family deposits are based on the average bi-monthly bill total. Water connection service is provided Monday through Thursday and every other Friday from 9:00 a.m. to 3:00 p.m. at no charge.
ONLINE APPLICATION FORMS
PRINT APPLICATION FORMS
Terminating Utility Service
To terminate utility service, call SCMU at 831-420-5220 at least two days in advance and indicate the day you would like to terminate service. If the account is not in your name, you will be asked to confirm your authority. There is no fee to disconnect service, and the balance of your security deposit, if any, will be mailed to the forwarding address you provide for SCMU.