Open until filled. As soon as the vacancies are filled, this listing will be removed from the website.
There are temporary shift hours available from mid-May/early June to late September/early October. Shifts can range from 6 to 30 hours (5 days with 6 hours per day) per week. Temporary positions are limited to a maximum total of 999 hours. This position performs field and office work assisting customers in complying with water shortage restrictions and regulations, under the supervision of the Water Conservation Manager.
TO APPLY, SUBMIT:
1. A completed paper application form to the City of Santa Cruz Human Resources Division, 809 Center Street, Room 6, Santa Cruz.
2. An original (not a copy) DMV driving record printout attached to your application:
A. The printout (Form 95A) can be obtained at the Department of Motor Vehicles, at a cost of $5.00. For more information call (800) 777-0133.
B. Must be recent, issued by the DMV within 30 days prior to date of application.
C. DMV printouts obtained online ($2.00) are not official documents and will not be accepted in lieu of official printouts.
D. Applicants with more than two moving violations or responsibility for more than two vehicle accidents in the past three years will be disqualified.
3. A response, on a separate sheet, to the required supplemental questions below. Your application may not be considered if a complete response to this request is not submitted. Include as much detail as possible; consider this as a job interview. Any work experience described here should also be included in your employment history on the main application.
1. Do you possess a high school degree or equivalent: _____ Yes _____ No
2. Please describe your experience related to customer service/public contact.
3. Please describe your experience using the following computer software programs: 1) Word, 2) Excel, and/or 3) Other programs.
4. Are you willing to work a varied schedule (between 5am to 5pm) that includes weekends? (Note: a "no" response to this question will eliminate your application from consideration.) _____ Yes _____ No
5. This position requires a willingness to wear a uniform. I understand this requirement:
_____ Yes _____ No
6. Desirable Qualification: Please describe any experience related to landscape irrigation practices and principles.
• Patrols assigned area in a vehicle to detect violations of water restrictions and regulations and to enforce water shortage ordinance.
• Maintains accurate field notes, records, and collects photographic documentation of code violations.
• Explains water-shortage requirements to residential, commercial and industrial customers.
• Answers questions and provides information to the public, refers more complex questions to Water Conservation staff or supervisor.
• Responds as requested to investigate unauthorized water use and water waste.
• Places tags on doors of customers with observed violations.
• Enters records of violations on computer.
• Distributes information materials and educational brochures related to water conservation and water saving devices to the public.
• Prepares correspondence related to enforcement of water restrictions.
MINIMUM QUALIFICATIONS (Knowledge, Skills and Abilities:)
• Basic computer applications including word processing and spreadsheets.
• Establish and maintain effective working relationships and act in a courteous manner when dealing with the public.
• Understand, interpret, and apply adopted policies and regulations.
• Communicate information and policies effectively, both verbally and in writing.
• Understand and follow written and oral instructions.
• Maintain accurate records.
• Use a computer to access and input utility customer information.
• Work outdoors in all weather conditions.
• Read maps.
• Read water meters.
• Accurately perform basic mathematical calculations.
• Willingness to wear a uniform
• Work shifts between the hours of 5 am to 5 pm on weekends and weekdays
As the incumbent will usually spent 50 to 75% of any given workday in the field, he/she must be prepared to work in all weather conditions. Patrolling out in the field may take place in a City vehicle or on foot.
EDUCATION & EXPERIENCE
• High school graduation or equivalent.
• Six months of public contact experience.
• Some experience using a computer including basic word processing applications.
• Possession at time of hire and continued maintenance of a valid California driver’s license and a safe driving record.
• Bilingual ability to speak and write in English and Spanish.
• AA degree or equivalent.
• Knowledge of standard office procedures, practices, and equipment.
• Knowledge of landscape irrigation practices and principles.