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Expand/Contract Questions and Answers

  • Are there any adult sports leagues in Santa Cruz City?
  • Does the City of Santa Cruz have a senior center?
  • Does the City of Santa Cruz have a teen center?
  • Does the City of Santa Cruz have a skate park?
  • Where can I play tennis in the City of Santa Cruz?
  • How do I initiate the signup process for the online bill pay website?
  • Is the online bill pay website only for making payments?
  • Do I need my account number to set up my account? Where do I find it?
  • What type of payments will the online bill pay website accept?
  • The online bill pay website is not recognizing my account number or address.
  • I’m receiving an “Authentication Failed” error message when I try to login.
  • My temporary password doesn’t work.
  • How do I set up my account for automatic payments?
  • I need to change my credit card/payment information.
  • I have AutoPay. When will my payments be made?
  • I’m getting an “Invalid Dollar Amount” error message when I try to pay my bill.
  • What is a payment threshold and how does it affect my payments?
  • I made my payment yesterday but my “Payment Status” still shows as not paid.
  • How secure is the online bill pay website?
  • I live in Santa Cruz, Why am I paying a non-resident fee?
  • Do I need a permit to take down/trim a tree?
  • How do I sign-up for a sports team? Do I need proof of residency? Can I still sign-up?
  • What are your proof of residency requirements?
  • Do I need to have a reservation to use a city park?
  • What is the difference between City and Santa Cruz County Residents?