Are there any adult sports leagues in Santa Cruz City?
The City of Santa Cruz operates leagues for both men and women in a variety of sports. Check out our adult sports pages on the website for more information.
Does the City of Santa Cruz have a senior center?
We offer senior activites at the Louden Nelson Community Center at 301 Center Street. The center offers a wide variety of classes, trips, activities, special events and services, which are available to anyone 50+. For more information, call the Downtown Senior Center Desk at 831-420-6180 or visit our website.
Does the City of Santa Cruz have a teen center?
Yes! The Santa Cruz Teen Center offers recreational activities such as basketball, pool tables, Wii, X-Box 360, outdoor activities, foosball, movies, internet, music and a pretty chill space. Also pick up our current calendar to find out what’s happening for teens in Santa Cruz.
The Teen Center sponsors dances, band nights, special events, day and overnight trips, sports, and outdoor events in addition to daily activities. Check our monthly calendar and our Facebook for ongoing activities!
Does the City of Santa Cruz have a skate park?
KEN WORMHOUDT SKATE PARK
225 San Lorenzo Blvd at Riverside Avenue. Limited on site parking. Nearest public parking at Laurel and Front Streets.
SKATE PARK RULES
Open 9 a.m. to sunset daily. All skaters must wear a helmet, elbow pads, and knee pads and have skateboards and in-line skates with composite wheels only. Bicycles, scooters, and metal skate wheels are not allowed in the skate park. The skate park will be closed during rainy or wet conditions.
CITY NAMES NEW SKATE PARK AFTER KEN WORMHOUDT
Before his passing in 1997, Ken Wormhoudt was the world’s premier skate park architect and continues to be well recognized as the pioneer of skate park planning. His approach, which his son, Zach Wormhoudt follows to this day, is to involve local skaters in designing their own park, with the architect providing a realistic sense of options and helping the skaters to select and arrange the features which meet their needs. Ken would provide the skaters with modeling clay and have them work together to design their own ideal park.
15,000 square foot park featuring full pipe, two bowls with pool coping and tile, practice bowl and street course with steps, hubba ledges, wall-rides and metal rails.
Where can I play tennis in the City of Santa Cruz?
University Terrace Park
Meder Street. Second Entrance at Nobel Drive.
Sand, Grass, Asphalt
Basketball Court, 2 Tennis Courts, Playground, Large Lawn Area, Picnic Tables, fenced Off-Leash Dog Area
How do I initiate the signup process for the online bill pay website?
Go to www.onlinebiller.com/santacruz/ and click on “Sign Me Up”. Following the prompts, enter the information in the required fields. Use only the street numbers and the street name for the address. Read the Terms of Agreement and check the box to accept the Terms. You cannot move forward until you check the box. Continue to follow the prompts until you get to the “Almost Finished” page. Then, check your email. The system has sent you an email and you are required to click on the “Complete Enrollment” link. This will then activate your account and you can set up your payment profile, and view your account.
Is the online bill pay website only for making payments?
You may view your account history (once you’ve made a payment), and your statement and payment history in addition to making payments.
Do I need my account number to set up my account? Where do I find it?
Yes. Your account number is in the upper left corner of your bill.
What type of payments will the online bill pay website accept?
Visa and MasterCard credit cards are accepted, and debit cards displaying the Visa or MasterCard logo.
The online bill pay website is not recognizing my account number or address.
The website is unable to recognize your account until your first statement has been printed.
I’m receiving an “Authentication Failed” error message when I try to login.
The login process is case sensitive, meaning you must always use either the upper or lower case you originally established. The most common error is either an incorrect user name or password. Be sure there are no spaces in front of your user name or password and check that your Caps Lock is not on. You’ll also receive this message if your account has not yet been activated. See Number 1 above to activate your account.
My temporary password doesn’t work.
It must be copied exactly as it was sent in order to work. Check that there are no spaces in front of the password when entering or pasting it into the password field.
How do I set up my account for automatic payments?
First, set up your payment profile. At the main page, choose “Payment Profile” to enter your credit/debit card information. Following the prompts, enter your information in the required fields. After setting up your payment profile, click on the “Activate/Deactivate AutoPay” link and under “Action” click “Activate”. You will receive an email confirming your AutoPay activation. Notify Customer Service to cancel any existing automatic payment you may have previously established to avoid making two automatic payments.
I need to change my credit card/payment information.
If you have the AutoPay option set up, you must deactivate your AutoPay using the “Activate/Deactivate AutoPay” link before changing your credit/debit card information. Under “Action” click “Deactivate”. Once deactivated, on the main page, click on the “Payment Profile” link. To delete the old credit/debit card information, click on “Remove”. To add new credit/debit card information, click on “Add New”. The Edit is used for updating the existing credit/debit card expiration date and/or cardholder personal information. After making the necessary payment profile changes, you must reactivate your AutoPay in order to continue the AutoPay option. Making changes to your credit/debit card information and/or deactivating your AutoPay will cause the system to terminate any existing scheduled payments and you will need to make the payment manually. The automatic payment will be scheduled for the billing period following the manual payment.
I have AutoPay. When will my payments be made?
Your automatic payments will be scheduled for the due date of the bill. This cannot be edited if you have AutoPay.
I’m getting an “Invalid Dollar Amount” error message when I try to pay my bill.
This could be due to placing a dollar sign in front of your payment, entering a decimal point when there is already one provided, or not clicking the box next to the “Payment Amount” option.
What is a payment threshold and how does it affect my payments?
A payment threshold is an amount which may not be exceeded on any automatic payment. It is not required. If you desire to set a threshold, be sure it is high enough to cover the total cost of your bill each month. If the bill amount is higher than the established threshold amount, the automatic payment will be rejected and the bill will not be paid. In such case, you will need to pay your bill manually.
I made my payment yesterday but my “Payment Status” still shows as not paid.
Payments may take two to three business days to clear once submitted. Allow sufficient time for the payment to clear and our records to update before verifying your account balance. You will receive an email confirming your payment initiation; this is not a confirmation that your payment has cleared.
How secure is the online bill pay website?
The onlinebiller.com domain is publicly certified for eBusiness by Equifax Secure Inc., a unit of Equifax Inc. (NYSE: EFX). This trusted-site certificate is reassurance that onlinebiller.com is registered and compliant with the latest security standards required to legally provide eBusiness. All communication between onlinebiller.com and your web browser is secure, utilizing High-grade Encryption (AES-256 bit), making it extremely difficult for unauthorized people to view information traveling between computers.
I live in Santa Cruz, Why am I paying a non-resident fee?
City residents receive a lower fee for Parks and Recreation classes because they pay city taxes that support our programs. County Residents do not receive a discount because they do not pay city taxesThe City of Santa Cruz has residential limits. The City of Santa Cruz residency includes addresses from West Cliff to 4th Street in the Harbor Area. Occupants who live in addresses outside of these city limits are considered non-residents and will pay non-resident fees.
A form of identification with your name and current City of Santa Cruz resident address such as:
Valid driver’s license, Personal Check, Utility bill, Deposit slip
Do I need to have a reservation to use a city park?
Reservations can be made for Harvey West Park and DeLaveaga Park. Neighborhood Parks are on a First Come First Served Basis.
What is the difference between City and Santa Cruz County Residents?
There are both Santa Cruz County and Santa Cruz City Parks and Recreaiton Departments. The City of Santa Cruz is an established City just like Scotts Valley and Capitola are cities. Everyone outside the City of Santa Cruz City Limits becomes a Santa Cruz County Resident. People who live outside of Capitola City are also Santa Cruz County Residents. The Santa Cruz County is like an umbrella that hosts all the cities under it and people who are not in a specific City are still in the County.
City of Santa Cruz Parks and Recreation AND County of Santa Cruz Parks and Recreation 323 Church St, Santa Cruz CA 95060 979 17th Ave, Santa Cruz CA 95060 Call: 831-420-5270 Call: 831-454-7900