COVID-19 UPDATE | The City is coordinating closely with our public health officials at the Santa Cruz County Health Department to prevent the further spread COVID-19. In an effort to protect you and our community, changes and measures have been adopted in daily operations and activities. For further details please click here for the City’s Response to COVID-19

Low Income Exemption

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• Exempts a residential service user from paying electricity and gas users taxes on the first $100 in combined monthly charges for electricity services and gas services.

• Eligibility – the individual must be enrolled in the Pacific Gas & Electric Company's (PG&E) California Alternate Rates for Energy (CARE) program and must reside at the location receiving the service; the exemption will not apply to any nonresidential location.

• To request an exemption, a service user needs to file a CARE program application with PG&E.

PG&E CARE Program
The CARE (California Alternate Rates for Energy) Program provides a monthly discount on energy bills for income-qualified households and housing facilities. Qualifications are based on the number of persons living in your home and your total annual household income.

To apply:
Enroll online
• Enroll by mail
        - Print online application and mail to PG&E CARE Program, P.O. Box 7979, San Francisco, CA 94120-7979
        - Have an application mailed to you by calling 1-866-PGE-CARE or emailing

For more information call 1-866-PGE-CARE or visit