COVID-19 UPDATE | The City is coordinating closely with our public health officials at the Santa Cruz County Health Department to prevent the further spread COVID-19. In an effort to protect you and our community, changes and measures have been adopted in daily operations and activities. For further details please click here for the City’s Response to COVID-19

Community Center FAQs

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  • Do I have to pay for the entire rental up front to reserve the space?

  • How late can my event run?

  • Can I come in early for set up?

  • Do you provide staff for setup and break down of my event?

  • Can I make changes to my rental?

  • If I cancel my rental, will I be eligible for a refund?

  • Is there a deposit required to book the facility for a special event?

  • How is my deposit refunded?

  • Is parking available at the community center?

  • Can I have amplified music at my event?

  • Is Wi-Fi available at your facility?

  • Can I have alcohol at my event?

  • Can I use outdoor park amenities like fields and picnic areas during the closure?

  • Does the Shelter in Place order affect other jurisdictions in Santa Cruz?

  • Will parks continue to be maintained?

  • When will facilities, classes, programs reopen?

  • Will parks and recreation public restrooms remain open?

  • Are Parks & Recreation facilities programmed by other community groups still open?

  • How do I report Park issues during the closure?

  • Will parking lots and areas reopen?

  • I paid for an event permit or paid to reserve a park facility that falls within the closure period. Can I get a refund?

  • I would like to make a reservation for a date that is outside the closure period? Can I still do that?

  • What parks amenities are not open?

  • Why has Santa Cruz Parks & Recreation canceled all classes, programming and events?

  • Are there beach restrictions?

  • How do I report violations?

  • I paid to attend an event or class that has now been canceled. Can I get a credit or refund?

  • Why has Santa Cruz Parks & Recreation closed facilities until further notice?

  • Will Santa Cruz Parks & Recreation allow any essential programs and services, particularly for vulnerable populations, during the closure period?